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Field Care Supervisor - Home Care

Job Introduction

Company OverviewJoin Our Caring Team as a Field Care Supervisor

Are you passionate about making a real difference in people's lives? Do you thrive in a supportive, person-centred environment? We're looking for a compassionate, dedicated Field Care Supervisor to lead our home care services, ensuring our clients receive the highest quality, personalized care every day.

Main Responsibilities: Personal Care & Assistance

  • Create and Review Care Plans: Develop, monitor, and review tailored care plans that reflect each individual’s needs, preferences, and aspirations, championing our Philosophy of Care.
  • Initial Client Assessments: Conduct warm, friendly visits to prospective clients, ensuring a smooth transition into our caring community.
  • Record Keeping & Quality Assurance: Maintain clear, accessible records on care and medications to guarantee consistent, high-quality service.
  • Involve Loved Ones: Actively include families and advocates in the care process, providing regular updates on well-being and progress.
  • Quality Oversight: Supervise care delivery to ensure it embodies our standards and the client’s personal choices.
  • Support & Delegate: Guide carers through care planning and observations, fostering a collaborative team environment.

Social & Emotional Support

  • Empower Independence: Encourage clients to participate actively in their routines, maintaining social connections and community involvement.
  • Emotional Wellbeing: Assist clients and families in understanding health-related behaviors and emotional changes, providing reassurance and support.
  • Family Support: Offer guidance to relatives navigating complex emotions and family dynamics related to care decisions.
  • Audit & Compliance: Oversee regular audits, ensuring continuous improvement and adherence to standards.

Communication, Monitoring & Reporting

  • Proactive Monitoring: Regularly assess and document clients’ wellbeing, adjusting plans swiftly to meet evolving needs.
  • Emergency Response: Participate in an on-call rota, ready to respond to urgent situations outside regular hours.
  • Accurate Documentation: Keep detailed, confidential records, ensuring safe storage and easy access.
  • Health & Safety: Monitor health assessments, liaise with relevant teams, and escalate concerns with professionalism and sensitivity.
  • Incident Management: Support investigations and ensure transparency in handling incidents and complaints.
  • Community Engagement: Represent our organisation at community events, boost referrals, and forge new connections.

Ensuring Safety, Dignity & Independence

  • Work Environment: Promote a safe, healthy workplace for staff and clients by adhering to health and safety regulations.
  • Safeguarding: Maintain respectful boundaries, uphold confidentiality, and protect clients’ rights and dignity.
  • Staff Supervision: Oversee and mentor care staff, guiding them in daily tasks, ensuring care standards are met, and personal development is supported.
  • Training & Development: Conduct performance reviews, facilitate ongoing training, and support career growth for team members.

Leadership & Team Development

  • Staff Supervision & Support: Lead by example, provide clear guidance, and support carers in delivering exceptional person-centred care.
  • Performance & Recruitment: Participate in interviews, support induction, and manage team performance to maintain high standards.
  • Client & Family Feedback: Gather and respond to feedback to continuously improve service quality.

Why Join Us?

  • Be part of a compassionate organization that values dignity, independence, and community.
  • Lead a dedicated team committed to making a positive impact.
  • Enjoy a varied, rewarding role with opportunities for professional growth.
  • Make a tangible difference in the lives of clients and their families every day!

What we require from you?

Essential Education, Qualification & License's

● Level 3 qualification in Health & Social Care (or must have a Level 2 qualification and be willing to start the Level 3 qualification within six months of commencing the role).

● Eden Alternative Training successfully undertaken or willing to do so.

● Evidence of having completed training related to clients with care needs

● Enhanced DBS

● Clean Driving License

Job Type: Full-time

Pay: £37,000.00-£37,300.00 per year

Benefits:


  • Company pension
  • Employee discount
  • Health & wellbeing programme
  • Life insurance
  • On-site parking
  • Referral programme


Schedule:


  • Monday to Friday


Education:


  • Certificate of Higher Education (required)


Experience:


  • Field care supervisor: 1 year (required)


Licence/Certification:


  • Driving Licence (required)


Work Location: In person

Apply

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